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Cloud9 Analytics

How to EnterCompany: Cloud9 Analytics, San Francisco, CA
Entry Submitted By: Racepoint Group
Company Description: Cloud9 is the leader in on-demand sales forecasting and pipeline management solutions that allows users to actively manage sales performance with intelligence – going beyond traditional CRM applications. Cloud9 allows users to dramatically improve the predictability of their sales forecasts and gives them visibility into their pipeline.
Nomination Category: Solution Provider Awards Categories
Nomination Sub Category: Sales or Customer Service Solutions Technology Partner of the Year

Nomination Title: Cloud9 Analytics

Tell the story about what this nominated organization has achieved since the beginning of July 2010 (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:

Cloud9 is a worldwide provider of on-demand intelligent sales forecasting and
pipeline management solutions. The company’s offerings allow users to actively
manage sales performance with insight and ease, enabling customers to go beyond
the constraints of traditional CRM applications. Cloud9 dramatically improves
the predictability of sales forecasts, provides visibility into changes in the
sales pipeline that can’t be seen in a CRM system alone. This allows sales teams
to focus on the opportunities where they can have the greatest impact. The
result is more accurate sales forecasts, higher win rates and accelerated revenue.
While traditional CRM systems are effective in helping companies keep track of
their sales activities and customers, sales teams need clear visibility into
their pipeline -- past, present and future -- to help prioritize which deals to
focus on in order to maximize revenue. This is where today's CRM solutions fall
short. From the "front lines" of sales to the corner office, Cloud9’s solutions
positively impact every level of an organization.

Prior to engaging with Cloud9, Websense, a global leader in unified Web content
was challenged by its lack of visibility in pipeline movements and inaccurate
sales forecasts. The company needed a solution that would truly gauge sales
velocity and close rates and implemented Cloud9 to accomplish these goals.
Needless to say, the benefits were significant. Websense saves 80 man-hours of
administrative work each quarter using Cloud9 enabling its sales team to spend
more on time high value activities, such as closing deals and improving customer
retention.

In addition to saving significant administrative time, Cloud9 solutions also
help companies improve their overall sales process. DocuSign, a SaaS-based
electronic signature service, experienced 900 percent revenue growth during the
last three years, leaving the company very little time to focus on its sales
process. Instead of forcing salespeople to fill out spreadsheets and sit in
lengthy sales meetings, DocuSign relies on Cloud9 to do its reporting. By
simplifying the reporting process, DocuSign significantly increased its sales
predictability and implemented a standard sales process throughout the
organization, which it plans to deploy globally in the near future.

At the end of the day, it all comes down to improving the bottom line. Stanley
Black & Decker, a S&P 500 company which provides hardware and home improvement
goods, is an excellent example of a company that has seen significant financial
benefits as a result of using Cloud9. By deploying Cloud9, Stanley Black &
Decker increased close rates by 17 percent quarter over quarter within the first
6 months of implementation. The result? In terms of the financial return,
Stanley Black & Decker increased closed deals by $346,000, a 47 percent
improvement and decreased expired deals in the pipeline by 63 percent.

Today, CRM just isn't enough. Sales teams need forecasting solutions to help
them get the results they strive for. Using Cloud9, organizations move beyond
traditional CRM and achieve higher win rates, increased sales rep efficiency and
accelerated revenue.

List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:

CEO Tour coverage
http://www.bizjournals.com/sanjose/news/2011/08/09/marklogic-exec-named-cloud9-marketing.html

http://www.crn.com/blogs-op-ed/channel-voices/231300393/how-to-optimize-your-sales-organization.htm;jsessionid=KeLJ07krHUmSrhbickN9XA**.ecappj03

http://www.cmswire.com/cms/customer-experience/cloud9-merges-business-intelligence-with-process-management-in-new-suite-012454.php

http://www.smartsellingtools.com/blog/2011/08/intelligent-sales-forecasting-an-oxymoron/

http://www.crmbuyer.com/story/Daydreaming-About-Dreamforce-73133.html

http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Cloud9-Unveils-New-Sales-Forecasting-Tool---77315.aspx

http://blog.ventanaresearch.com/2011/08/29/cloud9-delivers-sales-forecasting/

http://www.enterpriseirregulars.com/41130/zuora-user-day-monday-82911/
http://www.information-management.com/blogs/cloud_sales_CRM_customer_experience_Dreamforce-10021040-1.html

http://www.crmbuyer.com/story/The-Morphing-of-CRM-73178.html?wlc=1314806788

http://www.enterpriseirregulars.com/41404/cloud-9-user-meeting/

http://www.sramanamitra.com/2011/09/08/trends-and-opportunities-in-cloud-computing-jim-burleigh-ceo-of-cloud9-part-1/

Press releases
http://www.cloud9analytics.com/cloud9-recognizes-leaders-in-sales-forecasting-and-pipeline-management-with-customer-achievement-awards

http://www.cloud9analytics.com/cloud9-to-host-customer-summit-and-several-breakout-sessions-at-dreamforce-2011

Provide a brief (up to 100 words) biography about the leader of this nominated company:

Jim Burleigh brings more than 22 years of software experience to Cloud9 from a
broad range of disciplines, including CRM, supply chain, database and tools
technologies. As CEO of SmartTurn, and a senior executive at RedPrairie, Navis
and Salesforce.com, Jim has a strong record of achievement as a
Software-as-a-Service (SaaS) executive, strategist and entrepreneur.

Jim’s background includes sales, marketing and technical experience at
Salesforce.com, Remedy, BayStone Software and Oracle Corporation. Notably, Jim
was an early member of Salesforce.com, where he was the sixth employee and was
vice president of business development, then vice president of marketing and
product management.