Includes all customer service functions.
Information to be submitted online for entries in these categories include
a. An essay of up to 525 words describing the nominee's accomplishments since January 1 2012
b. A biography of the nominee or the leader of the nominated department or team of up to 125 words
c. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges
Awards in these categories will be presented at the ABA's traditional awards banquet in Chicago on June 17.
J01. Customer Service Department of the Year
J02. Customer Service Team of the Year
J03. Customer Service Executive of the Year