Search past winners/finalists


  • MESA logo

Epicor Software Corporation

Gold Stevie Award Winner 2012, Click to Enter The 2013 American Business Awards

Company: Epicor Software Corporation, Dublin, California
Company Division/Group: Epicor Software Corporation
Company Description: Epicor is a global leader delivering enterprise software solutions to the manufacturing, distribution, retail, hospitality and services industries. Epicor provides software, services and support to more than 20,000 customers worldwide with a single point of accountability that promotes rapid ROI and low TCO, whether operating business on a local, regional or global scale.
Nomination Category: Products & Product Management Categories
Nomination Sub Category: New Product or Service of the Year - Software - Software Development Solution

Nomination Title: Epicor Retail Enterprise Store Central

Tell the story about this nominated product or service (up to 500 words). Describe its function, features, benefits, and performance to date.

Released in 2011, Enterprise Store Central solution simplifies retailers’ daunting task of enabling the full spectrum of point-of-sale (POS) and enterprise sales functions across stores and channels, so retailers can more effectively manage transactions and customer engagement. Serving as a single integration point for transaction “basket” logic, the adapter integrates data from all channels -- blending the e-commerce and brick-and-mortar experience like never before for simplified shopping and streamlined information management.

This solution allows for accessible and accurate, near-real-time sales figures and other current data at any time, and allows one to manage store systems efficiently to maintain peak performances at all times. This is a powerful addition to the Epicor Retail Store Suite and it gathers near real time data centrally and makes it available to users at their fingertips. This module enables one to efficiently email receipts, proactively manage issues, analyze sales, communicate data, and control your system configuration and electronic journal-to substantially enhance the Epicor Retail Store without requiring one to upgrade the POS.

Epicor Retail Enterprise Store Central solution provides powerful functionality to address the transaction requirements of today’s multi-channel retail enterprise. This approach solves a common issue. Until now, retailers doing business in store and online had to choose–a POS system that was strong in retail transactions, or one that was well equipped to handle Web transactions and all that it entails, such as sending notifications to online shoppers when a product is shipped and/or calculating shipping charges. Many retailers soon found the only answer was to deploy separate POS platforms. Because this solution alleviates the problem of having to deploy separate POS platforms to handle in-store and web/online transactions, respectively, it provides a seamless shopping experience for customers.

Epicor’s retail solutions and services are used by hundreds of the world’s leading retailers – from Aéropostale and Automotive Supply, Inc., to Walker Drug and Zales. Designed to meet the evolving needs of today’s shoppers and demanding retail environments, Epicor offers a rapid ROI, low cost of ownership and a single point of accountability to help our customers, better serve their customers.

Upload a collection of supporting files and web addresses to our server to provide more background information to the judges. You may upload any number of attachments and URLs through the "Add Attachments, Videos, or Links to This Entry" link above. (Do NOT list your URLs below.)

 

Provide a brief (up to 100 words) biography about the leader(s) of the team that developed this nominated product or service:

The launch of Epicor® Retail Enterprise Store Central solution was a success because of the collaboration of the team and its leader. Epicor’s executive vice president and general manager of retail, Paul Salsgiver brings over 35 years of experience to his role as executive vice president and general manager for Epicor retail software business. Salsgiver came to Epicor in May 2011 following the merger with Activant Solutions Inc., where he served as executive vice president and general manager of the retail distribution group.