Company: Sundance Vacations, Wilkes Barre, PA
Company Description: Sundance Vacations is a wholesale travel company. The company was founded in 1991 to provide quality vacations at a fraction of the retail rate. Traveler choices are endless in this destination-based program that enables customers the opportunity to vacation in many popular resort areas.
Nomination Category: Marketing Categories
Nomination Sub Category: Marketer of the Year

Nomination Title: Doreen Miller, Call Center Teleprofessional

Tell the story about what this nominee achieved since January 1 2008 (up to 500 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes:

Doreen Miller, a call center teleprofessional for Sundance Vacations has stood
out above her co-workers since 1999.  Doreen is an outbound telemarketer.
Through her direct marketing efforts she has contributed more than any other
single employee of Sundance Vacations.

Doreen Miller has contributed $902,000 of the $69M in gross revenue that
Sundance Vacations generated in 2008. Although Doreen embodies only .3% of our
workforce, her sales volume represents 1.3% of our revenue. Doreen Miller
fiercely competes against 450 other telemarketers daily.

In addition to her long history of success as one of the top marketers, her
knowledge is also a valuable asset.  Doreen willingly shares her ideas with co-
workers, management and company executives.  Although, she has turned down
several promotions, she assists the owners John and Tina Dowd to improve the
company in other ways. She participated in an open forum session where front
line managers could question this undeniable expert.   Shift managers
throughout the company were excited to have the opportunity to meet one on one
with Doreen because she is able to explain her success in very simple terms.
She is honest, truthful and professional on every call. She also recently
partnered with Sundance Vacations Founder, Tina Dowd to create a new script
outline which was launched for the entire company.

The turnover rate is high in the telemarketing industry.  Doreen has been
employed as a telemarketer since 1999.  Her longevity is unmatched for this
industry.  In addition to longevity, she delivers consistent results.  Only the
past two years have been documented below.

Awards won in 2007:
Top Marketer for the month 7 times: March, April, May, July, September,
October, November Top Marketer for the Year 2007

Awards won in 2008:
Top Marketer for the month 12 times: January, February, March, April, May,
June, July, August, September, October, November, December. The entire year!!
Top Marketer for the Year 2008

Awards won in 2009:
Top Marketer for the month 2 out of 2 months: January, February Doreen has also
achieved above company quota for 7 weeks this year.

Doreen's accomplishments are extremely impressive and she is always striving to
improve her performance at Sundance Vacations. She attributes her success and
motivation to proper goal setting. She prides herself in setting daily, weekly,
monthly and yearly goals. Doreen is a strong believer that this is what keeps
her focused. Last year she was able to achieve all of her goals, including
being top marketer for each month of 2008. This is definitely a testament to
Doreen's knowledge, drive and professionalism with Sundance Vacations.

List hyperlinks to any online news stories, press releases, or other documents that support the claims made in the section above. IMPORTANT: Begin each link with http://, and enclose each link in square brackets; for example, [http://www.youraddress.com]:

Provide a brief (up to 100 words) biography about the nominee:

Doreen Miller has been with Sundance Vacations for 10 years. Prior to Sundance
Vacations Doreen Miller was a flight attendant for People Express Airlines.
While at the airlines Doreen went to into the dental field and worked for one
of the largest dental companies in New Jersey, Eastern Dental. Doreen soon
relocated to Pennsylvania and began with working with Sundance Vacations. With
each year that passes, Doreen continues to out shine her peers with record
numbers and the highest revenue. Doreen leads other marketers with her talent
and focus. She is responsible for the company’s new marketing script, and
assists management and executives with new ideas to improve marketing
practices.